Privacy policy

1. Data controller

Tesland B.V. Kweekgrasstraat 36 1313 BX Almere Tel: 085‑3033403 E-mail: info@tesland.com Website: www.tesland.com

2. What data do we collect?

• Name, address, place of residence
• Phone number and email address
• Order and payment data
• IP address, browser data and device information
• Other data you actively provide (e.g. via contact form, customer account, newsletter sign-up)

3. Purposes of processing

• Processing orders and payments
• Customer service and communication
• Newsletters (if you have signed up)
• Analysis and optimisation of our website
• Compliance with legal obligations
• Fraud prevention and security

4. Legal bases

We process your data on the basis of:

• Your consent
• Performance of a contract
• Legal obligation
• Legitimate interest (e.g. marketing, security, improvement of our services)

5. Cookies and similar technologies

We use cookies and similar technologies for the proper functioning of our website, analysis and marketing. On your first visit we ask for consent to place cookies. You can always adjust your preferences in your browser settings. See also our cookie statement for more information.

6. Sharing data with third parties

We only share your data with third parties when necessary for our services or when we are legally obliged to do so. This includes:

Payment providers (e.g. PayPal, Mollie), delivery services (e.g. PostNL, DHL), hosting and IT partners, newsletter software (e.g. Mailchimp), analytics and marketing services (e.g. Google Analytics), government agencies when legally required.

We have concluded processor agreements with all external parties to safeguard your privacy.

7. Transfer outside the EU

If we transfer your data to parties outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses or certifications.

8. Retention periods

We do not retain your data longer than necessary for the purpose for which it was collected or as long as we are legally required to retain it (e.g. statutory retention for tax purposes).

9. Security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access. Our website is secured with SSL and we only work with trusted partners.

10. Your rights

You have the right to:

• Access your personal data
• Have data corrected or deleted
• Object to processing or restrict use
• Withdraw your consent
• Data portability
• Lodge a complaint with the supervisory authority (e.g. the Dutch DPA)

You can exercise your rights by sending an email to info@tesland.com. We will respond as soon as possible, within 30 days at the latest.

11. Automated decision-making

We do not make decisions based solely on automated processing that could have adverse effects on you.

12. Changes to this privacy policy

We reserve the right to amend this privacy policy. The most current version can always be found on this page. We recommend that you consult this page regularly.

13. Contact

For questions about this privacy policy you can contact:

• Tesland B.V., Kweekgrasstraat 36, 1313 BX Almere
• Phone: 085 303 3403
• Email: info@tesland.com